Privacy Policy

Updated November 2021

The following Privacy Policy governs the online information collection practices of 14003667 Canada Inc, dba, dba Connect 365, dba Emphatic, dba (“we” or “us”). Specifically, it outlines the types of information that we gather about you while you are using the website (the “Site”), and the ways in which we use this information. This Privacy Policy, including our children’s privacy statement, does not apply to any information you may provide to us or that we may collect offline and/or through other means (for example, at a live event, via telephone, or through the mail).

Please read this Privacy Policy carefully. By visiting and using the Site, you agree that your use of our Site, and any dispute over privacy, is governed by this Privacy Policy. Because the Web is an evolving medium, we may need to change our Privacy Policy at some point in the future, in which case we’ll post the changes to this Privacy Policy on this website and update the Effective Date of the policy to reflect the date of the changes. By continuing to use the Site after we post any such changes, you accept the Privacy Policy as modified.

How We Collect and Use Information

We may collect and store personal or other information that you voluntarily supply to us online while using the Site (e.g., while on the Site or in responding via email to a feature provided on the Site). only contacts individuals who specifically request that we do so or in the event that they have signed up to receive our free newsletters or have purchased one of our products. collects personally identifying information from our users during online registration and online purchasing. Generally, this information includes name and e-mail address for registration to receive our free newsletters and name, postal address, and credit card information when purchasing our products. All of this information is provided to us by you.

We also collect and store information that is generated automatically as you navigate online through the Site. For example, we may collect information about your computer’s connection to the Internet, which allows us, among other things, to improve the delivery of our web pages to you and to measure traffic on the Site. We also may use a standard feature found in browser software called a “cookie” to enhance your experience with the Site. Cookies are small files that your web browser places on your hard drive for record-keeping purposes. By showing how and when visitors use the Site, cookies help us deliver advertisements, identify how many unique users visit us, and track user trends and patterns. They also prevent you from having to re-enter your preferences on certain areas of the Site where you may have entered preference information before. The Site also may use web beacons (single-pixel graphic files also known as “transparent GIFs”) to access cookies and to count users who visit the Site or open HTML-formatted email messages.

We use the information we collect from you while you are using the Site in a variety of ways, including using the information to customize features. We also may provide your information to third parties, such as service providers and contractors to help customize your experience with our software for the reasons listed below.

This site uses third party traffic measurement services to analyze how visitors and users utilize the site and software to provide new features that help you get more out of our tools.

Third-party payment processors are used on this site to accept payments for your membership of the software. And InfusionSoft by Keap is a third-party email platform that allows us to manage your email address for our free newsletter, account information, and to update you on any new features or services that would be applicable to you.

We do not share any personal information with these providers unless it inhibits us from providing you with information about your products and services. If you would like more information or request your data be deleted, send an email to our Data Protection Office whose address is listed at the end of this Privacy Policy requesting to be taken off any lists of information that may be used for these purposes or that may be given to third-parties.

Please keep in mind that whenever you voluntarily make your personal information available for viewing by third parties online – for example on message boards, web logs, through email, or in chat areas – that information can be seen, collected and used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.

The Site also includes links to other websites and provides access to products and services offered by third parties, whose privacy policies we do not control. When you access another website or purchase third-party products or services through the Site, use of any information you provide is governed by the privacy policy of the operator of the site you are visiting or the provider of such products or services.

We may also make some content, products and services available through our Site through cooperative relationships with third-party providers, where the brands of our provider partner appear on the Site in connection with such content, products and/or services. We may share with our provider partner any information you provide, or that is collected, in the course of visiting any pages that are made available in cooperation with our provider partner. In some cases, the provider partner may collect information from you directly, in which cases the privacy policy of our provider partner may apply to the provider partner’s use of your information. The privacy policy of our provider partners may differ from ours. If you have any questions regarding the privacy policy of one of our provider partners, you should contact the provider partner directly for more information.

Be aware that we may occasionally release information about our visitors when release is appropriate to comply with law or to protect the rights, property or safety of users of the Site or the public.

Please also note that as our business grows, we may buy or sell various assets. In the unlikely event that we sell some or all of our assets, or one or more of our websites is acquired by another company, information about our users may be among the transferred assets.

How do we store your information?

Your information is stored at the list server that delivers newsletters. Your information can only be accessed by those who help manage those lists in order to deliver e-mail to those who would like to receive newsletters.

All of the newsletters or emails that are sent to you by include an unsubscribe link in them. You can remove yourself at any time from our newsletters or mailing list by clicking on the unsubscribe link that can be found in every communication that we send you.

  • Rights of the Data Subjects.
    1. Taking into account the nature of the Processing, Connect 365 shall assist the Client by implementing appropriate technical and organizational measures, insofar as reasonably possible, for the fulfilment of the Client’s obligations, as reasonably understood by the Client, to respond to requests to exercise Rights of the Data Subjects under the Applicable Laws.
      1. Connect 365 does not retain, view, edit or have access to the data subjects within our client's accounts and the data you store there without express consent granted by the client.
      2. Access & Review

        If you are a data subject about whom personal data is stored within our system, you may have a right to request access to your personal data, update, correct, or delete your personal data, and to object to processing, request restriction of processing, or exercise your right to data portability. To submit such requests or raise any other questions, please contact the organization or individual that provided your personal data into our systems. We make efforts within this document and elsewhere to train our customers on the proper processing of data and all applicable laws.
    2. With regard to Rights of the Data Subjects within the scope of this section, Connect 365 shall:
      1. promptly notify the Client if any Contracted Processor receives a request from a Data Subject under any Data Protection Law in respect of Client Personal Data; and
      2. ensure that the Contracted Processor does not respond to that request except on the documented instructions of the Client, or as required by Applicable Laws to which the Contracted Processor is subject, in which case Connect 365 shall, to the extent permitted by Applicable Laws, inform the Client of that legal requirement before the Contracted Processor responds to the request.
  • Personal Data Breach.
    1. Connect 365 shall notify the Client without undue delay upon Connect 365 or any Subprocessor becoming aware of a Personal Data Breach affecting Client Personal Data, providing the Client with sufficient information to allow the Client to meet any obligations pursuant to the Applicable Laws to report to the Supervisory Authorities or any other competent authorities, and/or inform the Data Subjects of the Personal Data Breach.
    2. Connect 365 shall cooperate with the Client and take all reasonable commercial steps to assist the Client in the investigation, mitigation, and remediation of each such Personal Data Breach.
    3. Connect 365’s notification of or response to a Personal Data Breach under this section will not be construed as an acknowledgement by Connect 365 of any fault or liability with respect to the Personal Data Breach.

Data Removal Requests

For account access and billing, we do securely store data of our customers. However, if you are not a customer of Connect 365 or have the need for us to deliver products and or billing and would like to request the removal of your data the process to do so is below.

If you'd like to update, request to view, or remove your personal data please follow this link to complete the process.

You will receive email confirmation once the data is updated or removed.

Data from Gmail or

Connect 365's use of information received from Google Restricted scopes APIs will adhere to Google's Limited Use requirements.

Google API Services User Data Policy

Connect 365's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.


This policy may be changed at any time at our discretion. If we should update this policy, we will post the updates to this page on our Website.

If you have any questions or concerns regarding our privacy policy please direct them to: